Australia’s Favourite Towing Mirrors are just the beginning
Installing or operating your new towing mirrors should be a straightforward process, but sometimes you run into an unexpected bump in the road. We created this troubleshooting hub to help you get past those hurdles as quickly as possible.
Whether you are looking for quick answers to frequently asked questions, need help adjusting your mirrors for the perfect viewing angle, or want step-by-step guidance to solve a tricky installation issue, you will find practical, easy-to-follow solutions right here. We have gathered our best tips and fixes to ensure your mirrors work exactly the way they should.
Explore our troubleshooting resources below.
We are working hard to add more relevant resources to this page – Please get in touch with us if you can’t find what you are looking for here!
Welcome to the Clearview Accessories family. This quick-start guide helps you deliver a flawless installation experience. Follow these steps to ensure correct mirror fitment, verified functionality, and a smooth install.
Failing to disconnect the battery during installation will lead to Error Codes & Dashboard Warning Lights that require OE dealership tools to clear.
Symptoms: The camera displays on the dashboard screen appear misaligned or angled incorrectly after installing the towing mirrors.
Check out our Installation Instructions for a Perfect Install Every Time!
Whether your vehicle is fitted with a dual-mirror setup or a single-mirror design, this guide will help you set up your Clearview Towing Mirrors correctly after installation.
To prevent vibration, your Clearview mirrors should always feel firm when extending and retracting. However, if your mirrors feel like they are too stiff, it’s time to lubricate your towing mirror arms.
Is your Clearview Powerfold Mirror loose, out of alignment, or bumped out of position? Don’t stress – in this quick guide, we’ll show you how to easily reset your mirrors to get them working as good as new.
I have just installed my new Powerfold mirrors and the mirror heads appear ‘loose’/’floppy’.
After the mirrors are installed, they need to be cycled a few times. This will allow all the internal mechanisms to set and find the proper positions.
If the mirror head is still loose/floppy after they’re cycled, please contact Clearview Technical Support.
My mirrors have been knocked out of Driving Position; how do I fix it?
Press the powerfold switch once. This should initiate the powerfolding motors and the mirrors should start folding inwards. Wait until the mirrors are fully folded in and have stopped moving, then press the powerfold switch again. This should now bring your mirrors back out to normal driving position. Check and see if the mirrors are locked into position firmly. If the mirror is not returning to its normal position, please contact Clearview Technical Support.
Note: The Powerfold mirrors can fold manually, however the manual fold mechanism is only designed as a safety feature. Through the lifespan of the product, manual-folding will occur, such as people walking into them or accidentally bumping them. The internal mechanisms are designed to withstand this accidental manual folding during normal usage. It is not recommended for the mirrors to be manually folded constantly, as it will prematurely wear out the internal folding mechanisms and reduce the lifespan of the product.
Why don’t my mirrors fold all the way in/out when I press the switch?
The circuit breaker inside the mirror activates when the electrical current increases due to resistance. If the mirror stops before it reaches the folded in/out position, that means something is adding resistance while the mirrors are folding, hence activating the circuit breaker before it has reached the desired position. Please contact Clearview Technical Support.
I have installed my Powerfold Mirrors and have noticed that the Passenger’s side mirror is closer to the vehicle compared to the Driver’s side; Is this normal?
This is entirely normal. In most vehicles, the mirror housings are angled differently between the driver’s and passenger’s sides.
This is because when you sit in the car, the mirrors are positioned from/to the driver’s position (which is off-centre), so generally, the passenger side mirrors are closer to the vehicle body to allow you to have the same field of vision in the mirror.
One of my Powerfold Mirrors folds/opens quicker than the other one; Is this normal?
Generally, the passenger mirror will fold/open quicker, as it is closer to the vehicle body and therefore travels a shorter distance compared to the driver’s side mirror. See previous question in regards to why the mirrors are angled differently.
My mirror was knocked out of driving position. When I cycled them, there is a clicking sound and the mirror appears to have “jumped”; Are my mirrors damaged?
When the Powerfold mirror is being cycled to find its original driving position, it will ‘jump’ back into position and make an audible click sound when mechanisms realign. Once the mirrors have found the original position and have been cycled, check for looseness and mirror movement. If they feel firm, then the mirrors have not been damaged. If they still feel loose, please contact Clearview Technical Support.
